Jeg klagde på min 310T (edit: i oktober) til produsent og fikk kostnadsfritt tilsendt oppfølgeren 310T-B fra Kina i løpet av få dager. Det er den nye versjonen som nå selges av blant annet Bryggselv.
Her er de to hovedproblemene jeg påpekte.
1. Whenever I start using the product, I need to change the TR setting in order for the product to "activate". If I want to set a fixed temperature, I need to set TR=1 first, save, and then back to TR=0. Then the green light starts blinking and it'll turn on. It's the same if I want to set TR=1 - I first need to do the switch back and forth.
2. When using the staged temperature increase/decrease and hour as time unit, I often want the temperature to remain at the last setting for quite some time. Hence, I would set the first four-five stages to last for e.g. 6 or 12 hours, while I set the last to 48 or even 100. However, when doing this I always find the device showing "End" in the display way prematurely, i.e. the product doesn't seem to take into account the prolonged duration of my last stage. I've tested this many times, double and triple checking the settings, but it always behaves the same.
Svaret jeg fikk:
Hi Jorgen,
Many thanks for contacting!
For the problem of the ITC-310T, our engineer has upgraded the software in the ITC-310T-B, Bryggselv also has stock this version.
Could you please kindly provide your shipping address?
I would send you the ITC-310T-B from China via DHL.
Please advise.
Many thanks.
I tillegg har den nye versjonen 12 istedenfor 6 temperatursteg, bedre kalibrerte sensorer, og det går mye raskere å browse når du skal skifte temperatur.